Privacy Policy

lyxovinthara.com is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect:

Personal Information:

  • Name, email address, phone number
  • Financial information relevant to coaching services
  • Communication preferences and history
  • Payment and billing information

Non-Personal Information:

  • Browser type and version
  • Operating system
  • IP address and location data
  • Website usage patterns and analytics

How We Use Your Information:

  • Provide financial coaching services
  • Communicate about our services and appointments
  • Process payments and maintain records
  • Improve our website and services
  • Comply with legal obligations
  • Send marketing communications (with consent)

Information Sharing: We do not sell, trade, or rent your personal information to third parties. We may share information with:

  • Service providers who assist in our operations
  • Legal authorities when required by law
  • Professional advisors bound by confidentiality

Data Security: We implement appropriate security measures to protect your information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights: Under Australian Privacy Principles, you have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Lodge a complaint with the Office of the Australian Information Commissioner

Data Retention: We retain your information for as long as necessary to provide services and comply with legal obligations. Financial records may be retained for up to 7 years as required by Australian law.

Cookies and Tracking: Please refer to our Cookie Policy for information about how we use cookies and tracking technologies.

Changes to This Policy: We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

Contact Information: For questions about this Privacy Policy or to exercise your rights, contact us at: Email: info@lyxovinthara.com Phone: +61 2 8765 4321 Address: Level 15, 123 Collins Street, Melbourne VIC 3000, Australia

Effective Date: June 20, 2025